About Us

Balto is a leading AI company specializing in real-time recommendations for sales and service reps in contact centers globally. Balto has delivered over 185 million recommendations using innovative AI technology, leading to over $100,000,000 in customer revenue. Balto's unique software enhances organizational communication by guiding agents through difficult phone conversations. The result is improved customer service and optimized sales. Like its namesake, Balto guides the way in the traditionally undisrupted contact center industry. Currently hiring, Balto offers opportunities for ambitious individuals to join and innovate alongside a dynamic team. Tags: Sales, Marketing, Behavioral Analytics, Customer Service